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Fridge Repairs Sydney > Brands Serviced > Westinghouse

We stock the following Westinghouse parts: Fan-motors; Thermostats; Evaporator-Heaters; Lamps; Defrost-Timers; Compressors; Light-Fan-Switches; Termination-Thermostats; Door Gaskets; P/C boards etc.

Westinghouse fridge repairs for refrigerators and freezers. Westinghouse names include, Signature series, Freestyle, Mastermind, Virtuoso, Cyclic Defrost, Auto Defrost and No Frost

Over 99% of our Fridge Repair service calls are “First Call Fix”. For the other 1% we still have other solutions if needed. Your Westinghouse Refrigerator Repair Service Field Technician will advise you should this situation arise.

When requesting service on a Westinghouse refrigeration product (Refrigerators or Freezers), ask if the appliance should be left plugged in and running. In most cases it is required, however, sometimes this will cause further damage and should be avoided.

Common Westinghouse Refrigerator and Freezer Service Call Questions:

Q: How do I book a Service Call? 
A:
 If you don’t have a model number, we will sort it out when we get there, so long as your fridge or freezer is a Westinghouse and you are located in the ‘Service Areas We Cover

Q: How long do repairs take? 
A: Depending on the model and the repair needed, we find most of the fridge repair work is completed in 30 to 50mins.

Q: Is there a discount available for Senior Citizens on fridge repairs? 
A: Yes! We give Seniors Card holders 10% discount on parts & labour.

Q: Some other companies advertise a “free service call” or “free quote”, why do you not do this?
A: Most of the time nothing is for free, it’s “free with repair”. Meaning if you were to reject their quote if too high, they will still make you pay for their call out. It’s not a free service. Service costs money in the form of licensing, insurance, petrol, people labour, vehicles, telephones etc. 

Q: I have had ongoing service problems with my Westinghouse refrigerator or freezer, what should I do?
A: Some people are embarrassed to mention problems from that haven’t been resolved. It is best to be honest with the service technician and inform them of previous services or of failed attempts. 

Q: When I book a service call, why are Model numbers important?
A: The type of improvements and innovations from the first model to the current model can be extensive and a lot of the parts are not interchangeable. Just as with car models when you need a replacement part, fridges have many model and part number particular to that manufacturer, so it helps to identify a particular appliance. Additionally, manufacturers make running changes, sometimes half way through the year on any particular model with different parts used on later builds of the same same model numbers. 

Q: Where do I find the Model Number, to order the seals on my Westinghouse Fridge?. 
A:Westinghouse Refrigerators normally have a rating plate (a white & black sticker) usually in the food compartment interior left hand side otherwise remove your bottom crisper trays and look to the left. Alternatively, look inside the freezer door, for example on models: BJ414CM, BJ504QMBTS, BJ505S, FJ303Q, FJ383GM, RE221M, RE35Q, RJ275M, RJ280M, RJ390M, RJ412G, RJ422G, RJ442G, RJ452S, RJ522DEFGK, RJ532ST, RP312C, RP342GM, RP423GMQ, RS651FG, RS652M, RS662T etc Please Note: If you can’t locate the model number we will need to measure and identify the model on site to fit the appropriate door seals.

Q: My refrigerator keeps turning off my electricity when we plug it in, what could be the fault? Is it worth fixing? 
A: This is the most common fault we attend to, especially with frost-free models. The main reason this happens is related to an element designed to remove ice from the evaporator. We stock parts for all models Westinghouse and the cost to rectify this fault is moderate, depending the specific on the model in question. 

Q: Why does my fridge leak water on the inside then run out onto the floor?
A: Modern refrigerators have an internal drain system that can occasionally get blocked. This can cause the drain to overflow instead of draining out. When this fault occurs, servicing includes cleaning the drain parts, flushing the system and reassembling the drain apparatus. As the work and amount of time involved to complete this varies from model to model, we will be able to give you an estimate based on the model when you place your service call. 

Q: How do I know if my fridge is operating correctly and keeping my food stored at the correct temperature? 
A: The best indicator is to monitor any milk you are storing. Milk should generally be kept fresh and in good condition until the expiry date marked on the bottle or carton. Ice cream stored in the freezer should be firm. If your milk is going off quickly and ice cream in the freezer is soft, you should check your temperature dial or thermostat and if adjusting this does not rectify the problem you should place a service call. Ideal temperatures are between (+0.5C to +4.5C) in the food compartment and between (-15C to –21C) in the freezer compartment. Storing food outside these guidelines can result in spoilage and possible contamination and may affect the safety of food so stored.

Q: I have an old “Side by Side” Westinghouse Fridge with Water & Ice Maker, and no water is going into the Ice Maker to make cubes. The fridge is 17 years old. Can you fix it?
A: Yes! We carry parts for the older and the more recent models as well. In most cases we will be able to get your Icemaker working again. 

Q: Does my Refrigerator ever need Re-gassing?
A:
 No. This is a major misconception. Refrigerators only need to be re-gassed in the event of a leak or leaks.

Form more information: Additional Frequently Asked Questions and Tips